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Airport Reviews Reviews

 

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Current Airport Reviews

Here are several airports which we have been to and have reviewed them in details.

Of course, new airports are being added from time to time and and we will share with you all the important details regarding them.

 

 

El Prat Airport - Barcelona, Catalunya/Catalonia (Spain) (4 Stars)

Review date(s)/period(s): September 2008

 

Service type: airport services for airline passengers

Service price: [not applicable]

 

Located relatively close to Barcelona, the El Prat Airport is among the most well-equipped and well-maintained airports that we have been to.

 

The staff are well trained and are good English-speakers.

 

Shopping facilities are abundant and toilets are relatively clean, compared to those at most European airports.

 

Terminal transfer is very easy. The terminals are all located on the same line, near each other. You can walk yourself easily from one terminal to another.

 

Transfer to the city is very easy and relatively cheap (under 3 Euros per bus ticket) and the buses are on time too.

 

Staff: (4/5)

Cleanness: (4/5)

Location & airport transfer: (4/5)

Facilities: (3/5)

Elegance/appearance:   (4/5)

Waiting times, client serving speed: (3/5)

Ease of orientation:   (4/5)

Terminal transfer: (5/5)

Information: (4/5)

 

Overall rating: (4 Stars)

 


Lisbon Portela Airport (2,5 Stars)

Review date(s)/period(s): September 2008

 

Service type: airport services for airline passengers

Service price: [not applicable]

 

7 km away from the heart of Lisbon and it is an important gateway between Europe and Latin America (especially Brazil and Venezuela).

The airport is actually built inside the city, which is quite uncommon, not to mention risky.

 

Staff could improve their hospitality, kindness.

There were cases when we weren't able to obtain information from ladies who were actually working at the informations desk, because the 3-4 employees were chatting to each other with their back towards clients, ignoring everything around.

 

Transfer from Terminal 1 to Terminal 2 is not clear/obvious to the newcomer.

The 2 terminals are far away form each other and only by bus can you reach from one to the other.

Buses used in the airport for passenger transfer to- and from airplanes and terminals are not running frequently and they are often late. Traffic jams also occur, which might seem funny, but could lead to missing your airplane.

 

Transferring to the city is quite difficult, also because there is little information displayed and it's presented confusingly.

The information desks usually have long lines of tourists in front of them and it takes a lot of time to find out about transfers.

Buses will bring you to the city center, but they aren't running frequently and are often late.

 

Staff: (1/5)

Cleanness: (3/5)

Location & airport transfer: (3/5)

Facilities: (3/5)

Elegance/appearance:   (3/5)

Waiting times, client serving speed: (1/5)

Ease of orientation:   (2/5)

Terminal transfer: (1/5)

Information: (2/5)

 

Overall rating: (2,5 Stars)

 


Athens Elefterios Venizelos Airport (2,5 Stars)

Review date(s)/period(s): September 2008

 

Service type: airport services for airline passengers

Service price: [not applicable]

 

This airport is very far from Athens, located behind a mountain range. Drive time takes 1-2 hours, but buses will take you there as well.

 

Clients aren't served fast and the processes of entering and exiting all seem to be a bit disorganized.

 

Not enough information is provided regarding the flights and some parts of the airport are hard to reach. They seem to be somehow hidden from most travelers.

 

The toilets are dirty.

 

Staff: (2/5)

Cleanness: (3/5)

Location & airport transfer: (3/5)

Facilities: (3/5)

Elegance/appearance:   (3/5)

Waiting times, client serving speed: (1/5)

Ease of orientation:   (2/5)

Terminal transfer: (3/5)

Information: (2/5)

 

Overall rating: (2,5 Stars)

  

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